complete = dot`
digraph G {
subgraph cluster_0 {
style=filled;
color=lightyellow;
node [style=filled,color=white];
"eligibility determination" -> eligible -> assessment;
label = "eligibility";
}
subgraph cluster_1 {
node [style=filled];
"DR process" -> "no agreement";
"DR process" -> "agreement";
"agreement" -> "DR monitoring";
"DR monitoring" -> "satisfactory outcome";
"DR monitoring" -> "no resolution reached";
"no resolution reached" -> "DR monitoring";
label = "dispute resolution";
color=green
}
subgraph cluster_3 {
node [style=filled,];
"compliance appraisal" -> "compliance investigation" -> "compliance monitoring";
label = "compliance";
color=blue
}
complaint -> "eligibility determination";
"eligibility determination" -> ineligible;
ineligible -> closed;
assessment -> "DR process";
assessment -> "compliance appraisal";
"no agreement" -> "compliance appraisal";
"no resolution reached" -> "compliance appraisal";
"satisfactory outcome" -> closed;
"compliance monitoring" -> closed;
complaint [shape=invhouse];
closed [shape=Msquare];
}
`